Technical Assistance

If you need technical assistance, contact .

System Info Check To help us troubleshoot the issue better, please include as much information about your situation as possible.
  • module number?
  • browser and version?
  • operating system?
  • Are you behind a campus firewall?
  • What part are you having trouble with?
  • Is it a specific slide that has trouble loading? Can you access the test? Did you copmplete the email completion form?
* Also make sure to include your school name. Sometimes we can spot issues similar to other users from your campus.


Helpful Resources

Adobe Flash is required for specific modules as indicated. For help with installing or enabling it, visit helpx.adobe.com/flash-player.html. A great resource to display information about your system is ComputerHope.com. To find out what browser version you are using and if FLASH is installed, go to WhatIsMyBrowser.com.

Troubleshooting Tips

  • Supported browsers include Edge, IE, Firefox and Chrome for Windows users and Safari for Mac users.
  • We advise turning off pop-up blockers or making sure judicialeducator.com is an accepted site. Though we do not use pop-ups per se, we have seen certain blockers interfere with links embedded within the presentations to the testing section.
  • DO NOT USE 'private browsing' or an equivalent mode.
  • If your browser prompts you to 'remember the password for this site', please ACCEPT this. If you proceed without accepting this prompt, you may be logged out before you get to the test.